last update

Oct 2024

Introduction

Purpose

The purpose of this Privacy Policy is to provide a comprehensive explanation of how LunarTech LLC (“LunarTech,” “we,” “us,” or “our”) collects, uses, and protects personal information gathered through our online interfaces, including our website lunartech.ai (collectively referred to as the “Site”). We recognize the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy is designed to offer transparency about our data practices and ensure you have a clear understanding of how we handle your data. Specifically, it will help you understand:

What Information We Collect: We gather various types of personal information from users, including names, email addresses, IP addresses, payment information, and other relevant details such as demographic information and usage data. This information helps us understand user behavior, improve our services, and personalize user experiences.
Why We Collect It: We collect personal data for multiple purposes: to enhance our services, tailor user experiences, execute marketing campaigns, authenticate users, facilitate communications, and fulfill our legal and contractual obligations. Each piece of data collected serves a specific purpose that contributes to providing a better and safer user experience.
How We Use It: Personal information is processed to deliver services effectively, improve functionality, provide customer support, personalize interactions, conduct analytics, and ensure the security and integrity of our systems. Data usage is confined to legitimate purposes and is handled with the utmost care.
How We Protect It: We employ a comprehensive set of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include advanced encryption technologies, stringent access controls, secure storage solutions, and regular security audits to detect and mitigate potential vulnerabilities.

By providing this detailed information, we aim to help you make informed decisions about your interaction with our Site and our services. If you have any questions or concerns regarding any aspect of our Privacy Policy, please feel free to contact us at support@lunartech.ai.

Commitment to Privacy

We are committed to maintaining the highest standards of privacy and data protection. Our approach to privacy is governed by the following principles:

Transparency: We are committed to being transparent about how we collect, use, and protect your personal information. Our Privacy Policy is designed to provide clear and concise information about our data practices, enabling you to make informed decisions.
Accountability: We take responsibility for the personal data we handle, ensuring it is managed in accordance with best practices and legal requirements. Our internal policies and procedures are designed to ensure compliance and foster a culture of accountability.
User Empowerment: We believe in empowering our users by providing the tools and information needed to control their personal data. This includes options for managing data preferences, accessing data, and exercising your rights easily and effectively.

Your Rights

At LunarTech LLC, we believe in the principles of transparency and accountability. We are committed to providing clear and accessible information about our data practices and your rights regarding your personal data. Depending on your jurisdiction, your rights may include, but are not limited to:

Right to Access: You have the right to request access to the personal data we hold about you, understand the purposes for which it is processed, and obtain a copy of this data.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, subject to certain conditions and legal obligations.
Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under specific circumstances, such as when you contest the accuracy of the data or object to its processing.
Right to Data Portability: You have the right to request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format, where technically feasible.
Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes. If you object to processing for direct marketing, we will stop processing your data for this purpose.
Right to Withdraw Consent: If our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your rights, please follow these steps:

Submit a Request: Contact us via email at support@lunartech.ai
Verification: We may need to verify your identity before processing your request. Please provide sufficient information for us to verify your identity.
Processing Time: We will respond to your request within 30 days. If we need more time, we will inform you of the reason and extension period.
Additional Information: For certain requests, we may need additional information to fulfill your request. We will contact you if further information is required.

For any questions or concerns about your rights or our data practices, please contact us at our email:

Email: support@lunartech.ai
Address: 5900 Balcones Drive, STE 100 Austin, TX 78731

Additional Rights: Depending on your location, you may have additional rights under applicable data protection laws. For further information on your rights under local laws, we encourage you to review the relevant legal provisions applicable in your jurisdiction. We are dedicated to ensuring that your rights are respected and that you have control over your personal data.

Questions and Concerns

Your trust is important to us, and we are committed to addressing any questions or concerns you may have about our Privacy Policy and data practices. Should you have any inquiries or require further information, please do not hesitate to contact us at support@lunartech.ai. We are here to help and ensure that your privacy is respected and protected. Our dedicated team is committed to providing timely and effective responses to all privacy-related inquiries, ensuring that your concerns are addressed comprehensively and satisfactorily.

The Data We Collect About You

At LunarTech LLC, we believe in building trust through transparency, especially when it comes to your personal information. We are committed to collecting only the minimal data necessary to provide and enhance our services. This includes, but is not limited to, identity data, contact data, and financial data, all of which is obtained solely with your consent and handled with the utmost care. We ensure that all data we collect is in compliance with and respects international privacy policies.

Our primary goals in collecting data are to:

Create a personalized experience: We strive to make your interactions with us as seamless and relevant as possible, tailoring our website and communications to your preferences.
Maintain a secure environment: We prioritize the security of your account and data, implementing robust measures to protect against unauthorized access and potential threats.
Keep you informed and engaged: We want you to stay up-to-date on essential information, including account notifications, security alerts, and new features. If you’re interested, you can also opt in to receive updates about our latest offerings.
Continuously improve our services: By analyzing anonymized data, we gain valuable insights into how users interact with our platform. This helps us identify areas for enhancement and tailor our services to better meet your needs.

We obtain data through various channels, including direct interactions with you (such as information you provide when creating an account or contacting us), automated technologies like cookies, and trusted partners who assist us in delivering and optimizing our services.

Your privacy is of paramount importance to us. We adhere to strict data protection principles and comply with all relevant international regulations. In line with this, your data will be retained only as long as required by international laws. You have full control over your data and can access, correct, or delete it at any time. We encourage you to reach out to us if you have any questions or concerns about our data practices.

We believe that open communication and transparency are key to building a strong foundation of trust. By understanding how we collect and use data, you can feel confident in your interactions with LunarTech LLC.

How Is Your Personal Data Collected

LunarTech LLC employs a variety of methods to collect information, both directly and indirectly, to facilitate the provision and enhancement of our services. These methods are designed to ensure a seamless user experience while upholding the highest standards of privacy and data protection, in compliance with international privacy laws, including those in the US and Europe.

Direct Collection: We collect information directly from you when you voluntarily provide it through various interactions with our services. This includes filling out website forms, communicating with our customer support team, or participating in surveys. The information collected may encompass personal details such as your name, contact information, and preferences.

Automated Technologies: To optimize your experience and gain insights into usage patterns, we utilize automated technologies like cookies and similar tracking tools. These technologies collect information about your interactions with our website or app, including pages visited, time spent, and clickstream data. You have the option to manage your cookie preferences through your browser settings.

Third-Party Integrations: We may integrate with third-party services to enhance functionality and provide you with additional features. These services may include social media platforms for login purposes and payment processors to facilitate secure transactions. When you interact with these third-party services, they may collect information as outlined in their respective privacy policies. We encourage you to review their policies to understand their data practices.

Analytics and Usage Data: To analyze trends, monitor performance, and improve our services, we collect anonymized and aggregated data about how users interact with our platform. This information may include usage statistics, device information, and general geographic location. We employ robust data anonymization techniques to ensure that this data cannot be linked back to individual users.

Data Minimization and Security: LunarTech LLC is committed to collecting only the data necessary for legitimate business purposes, adhering to the principles of data minimization as outlined in international privacy laws. We have implemented robust security measures, including encryption, access controls, and regular security assessments, to protect your information from unauthorized access, disclosure, or misuse.

We respect your privacy and provide you with options to control the information you share with us. You can choose not to provide certain data or adjust your browser settings to manage cookies. By understanding our data collection practices, you can make informed decisions about your interactions with our services.

How We Use Your Personal Data

At LunarTech LLC, your privacy is paramount. We collect and process only the information necessary to provide you with a personalized, secure, and innovative experience.

How Your Data Enhances Your Experience:

Tailored Services: Your data allows us to offer personalized recommendations, content, and features, making your experience with our services more intuitive and enjoyable.
Continuous Improvement: By analyzing usage patterns, we gain insights that drive ongoing enhancements to our platform, ensuring it evolves to meet your needs.
Proactive Support: Data helps us identify potential issues early on, allowing us to provide timely assistance and a smoother user journey.
Data-Driven Innovation: Aggregated and anonymized data fuels our research and development efforts, leading to new features and products designed with your needs in mind.

Our Legal Basis for Processing:

Legitimate Interests: We process data to ensure the security of our platform, prevent fraud, and provide you with relevant direct marketing (if you have opted in).
Your Consent: For specific activities like promotional communications, we seek your explicit consent, which you can withdraw at any time.
Fulfilling our Contract: We process necessary data to provide the services you have requested and to manage your account.

Protecting Your Information:

Robust Security: We employ industry-leading security measures, including encryption, firewalls, and intrusion detection, to safeguard your data.
Trained Professionals: Our team is trained in data protection practices, ensuring your information is handled responsibly at all times.
Data Retention: We retain your data only as long as necessary to fulfill the purposes outlined or as required by law.

Your Rights and Control:

Your Rights: You have the right to access, rectify, and erase your personal data. We also provide clear instructions on how to manage your communication preferences and opt out of specific data uses.
Transparent Updates: We will notify you of any changes to this policy, ensuring you are always informed about how your data is used.

By embracing transparency and user empowerment, we at LunarTech LLC aim to build a relationship of trust with you. If you have any questions or concerns regarding our data practices, please don’t hesitate to contact us.

Disclosures of Your Personal Data

Third-Party Service Providers

At LunarTech LLC, your privacy is our top priority. To provide and enhance our services, we collaborate with reputable third-party service providers. These partnerships enable essential functionalities such as data analytics, payment processing, marketing, and customer support. This section outlines how we manage and share your personal data with these third parties while ensuring your privacy is protected.

Data Sharing

We may share your personal data with third-party service providers to perform essential tasks on our behalf, which are crucial for our operations and enhance your user experience. The sharing of your data is governed by strict contractual agreements that require our partners to protect your information and use it solely for the intended purposes. The primary categories of third-party providers we work with include:

Data Analytics Providers: Help us analyze user behavior to improve functionality and user experience.
Payment Processors: Securely handle payments and manage financial transactions.
Marketing Partners: With your explicit consent, deliver personalized marketing communications.
Customer Support Services: Provide efficient and effective support to resolve your inquiries and issues.

Compliance and Safeguards

We ensure that all third-party partners adhere to stringent data protection policies and comply with applicable data protection laws. Our safeguards include:

Strict Contractual Obligations: Providers are contractually required to protect the confidentiality and security of your personal data.
Due Diligence and Monitoring: We conduct thorough due diligence and continuous monitoring of third-party providers.
Data Minimization: We share only the minimum amount of personal data necessary.
Access Controls: Strictly controlled and limited access to your personal data.
Regular Audits and Assessments: We regularly audit third-party providers to verify compliance with our data protection standards.
Data Breach Notification: In the event of a data breach, we will notify you and the relevant authorities as required by law.
International Data Transfers: Ensure appropriate safeguards for data transfers outside the EEA.

International Transfers

At LunarTech LLC, the security of your personal data is our top priority. We are committed to protecting your information, regardless of where it is stored or processed.

Data Storage Locations

We store your personal data in secure data centers located in regions with robust data protection laws. These facilities are chosen for their state-of-the-art security measures, including encryption, access controls, and regular audits. By storing your data in such locations, we ensure that it is protected by comprehensive legal frameworks that align with our commitment to privacy.

International Data Transfers

In some cases, it may be necessary to transfer your personal data across borders. We only do this when necessary to provide our services or fulfill our contractual obligations. When transferring your data, we implement appropriate safeguards to ensure it remains protected.

Safeguards for International Transfers

We employ various safeguards to protect your data during international transfers, including:

Contractual Agreements: We use contractual agreements with our partners and service providers that include strong data protection clauses. These clauses require them to protect your data to the same high standards we do.
Data Protection Certifications: We work with partners and service providers who have obtained relevant data protection certifications, demonstrating their commitment to safeguarding your information.
Technical Measures: We use strong encryption and other technical measures to protect your data in transit and at rest.

Data Security

At LunarTech LLC, the security of your personal data is not just a priority; it is fundamental to our operations. We have implemented a comprehensive and rigorous security program designed to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

Our approach to data security is multi-faceted and proactive:

Physical Security: Our data centers are equipped with state-of-the-art physical security measures to prevent unauthorized access and ensure the integrity of your data.
Technical Security: We employ industry-leading technologies, including encryption, firewalls, intrusion detection systems, and stringent access controls, to protect your data at all times.
Organizational Security: We enforce strict internal policies and procedures to ensure that only authorized personnel have access to your personal data and that they adhere to rigorous data handling protocols.
Continuous Monitoring and Improvement: We continuously monitor our systems and infrastructure for vulnerabilities and proactively implement updates and patches to maintain the highest levels of security.
Expert Partnerships: We collaborate with leading security experts and service providers to ensure that our security practices are continuously updated and aligned with the latest industry standards.

We are committed to staying at the forefront of data security and protecting your information from any potential threats. By employing a layered approach to security, we minimize the risk of unauthorized access and ensure that your data remains confidential and secure.

While we take every precaution to protect your data, it is important to understand that no system is entirely immune to potential threats. In the unlikely event of a security incident, we have robust incident response procedures in place to contain the issue, investigate the cause, and take necessary remedial action.

LunarTech LLC is dedicated to maintaining the trust you place in us by protecting your personal information with the utmost diligence and care. Your security is our priority.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The specific retention period for different types of data may vary depending on the nature of the data and the applicable legal requirements.

Once the purpose for which your personal data was collected has been fulfilled, or if you withdraw your consent (where applicable), we will securely delete or anonymize your data.

Data Minimization:

We believe in collecting only the minimum amount of personal data necessary to provide and improve our services. We strive to limit the collection of your data to what is essential for fulfilling our contractual obligations, complying with legal requirements, and providing you with a seamless and personalized experience.

We regularly review our data collection practices to ensure that we are collecting only the necessary information and not retaining data beyond its intended purpose. This commitment to data minimization helps us to reduce the risks associated with data storage and ensures that we are handling your personal information responsibly.

Compliance with Relevant Laws and Regulations

LunarTech LLC is committed to complying with all applicable data protection laws and regulations, both domestically and internationally. We recognize the importance of safeguarding your personal data and strive to meet or exceed the highest standards of privacy protection.

Compliance with Global Privacy Laws

We adhere to the principles of data protection outlined in international frameworks, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These frameworks provide a robust foundation for our privacy practices, ensuring that your personal data is collected, processed, and stored in a lawful, fair, and transparent manner.

GDPR Compliance

We comply with the GDPR’s requirements regarding:

Lawful Basis for Data Processing: We only process your personal data when we have a lawful basis to do so, such as your consent, the necessity for fulfilling a contract with you, or our legitimate interests.
Data Protection Impact Assessments (DPIAs): We conduct DPIAs where required to assess and mitigate the risks associated with our data processing activities.

CCPA Compliance

We also comply with the CCPA’s requirements, including:

Consumer Rights: We respect your rights under the CCPA, including the right to know, the right to delete, the right to opt-out of the sale of personal information, and the right to non-discrimination.
Data Breach Notification Requirements: We have established procedures to promptly notify you and relevant authorities in the event of a data breach that could compromise your personal information.
Data Retention Practices: We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Commitment to Privacy

Our commitment to privacy goes beyond legal compliance. We strive to foster a culture of privacy within our organization and are dedicated to continuously improving our data protection practices to ensure that your personal information is handled with the utmost care and respect.

Changes to This Privacy Policy

At LunarTech LLC, we understand that privacy laws and best practices evolve over time. To ensure that our Privacy Policy accurately reflects our current data practices, we will review and update this policy at least annually.

Additionally, we will make necessary revisions to this Privacy Policy whenever there are significant changes to our data processing activities, changes in applicable legal or regulatory requirements, or material modifications to our business operations that impact how we collect, use, or protect your personal data.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If we make any material changes to this Privacy Policy, we will notify you through a prominent notice on our website or through other appropriate communication channels. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

Children’s Privacy

LunarTech LLC recognizes the importance of protecting children’s privacy online. Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete such information from our records.

Parental Consent

If you are under the age of 13, you must obtain parental consent before using our services. If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at support@lunartech.ai. We will take steps to verify the information and, if confirmed, promptly delete it from our systems.

Protecting Children’s Privacy

We encourage parents and guardians to actively participate in their children’s online activities and educate them about the importance of protecting their personal information. Here are some tips to help you safeguard your child’s privacy:

Monitor your child’s online activity: Be aware of the websites and apps your child uses and review their privacy policies.
Teach your child about online safety: Explain the risks of sharing personal information online and the importance of keeping passwords confidential.
Set privacy settings: Utilize parental controls and privacy settings on devices and online platforms to limit the collection and use of your child’s personal information.

By working together, we can create a safer online environment for children.

Data Breach Notification

Breach Notification Process

Immediate Assessment and Containment

Upon discovering a data breach, our first priority is to assess the situation and contain the breach to prevent further unauthorized access, disclosure, or damage to the data. This involves:

Identifying the source and cause of the breach.
Isolating affected systems, networks, or devices.
Changing passwords, revoking access rights, and disabling accounts as necessary.
Documenting all actions taken and evidence collected.

Internal Communication

We will promptly inform our internal incident response team, which includes members from IT, legal, compliance, and public relations departments. This team is responsible for managing the breach response and ensuring all necessary steps are taken.

Notification to Authorities

If the breach is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach. The notification will include:

The nature of the personal data breach, including the categories and approximate number of data subjects and data records concerned.
The name and contact details of our data protection officer or other contact point.
The likely consequences of the personal data breach.
The measures taken or proposed to be taken to address the breach and mitigate its possible adverse effects.

Notification to Data Subjects

If the breach is likely to result in a high risk to the rights and freedoms of individuals, we will also notify the affected data subjects without undue delay. The notification will include:

A description of the nature of the breach.
The name and contact details of our data protection officer or other contact point.
The likely consequences of the breach.
The measures taken or proposed to be taken to address the breach and mitigate its possible adverse effects.
Recommendations for individuals to mitigate potential adverse effects (e.g., changing passwords, monitoring accounts).

Mitigation Measures

Preventative Measures

To minimize the risk of data breaches, we implement robust security measures, including:

Access Controls: Limiting access to sensitive data to only those who need it for their job responsibilities, using role-based permissions and multi-factor authentication.
Encryption: Encrypting data both in transit and at rest to protect it from unauthorized access.
Regular Updates and Patches: Keeping all software, operating systems, and applications up to date with the latest security patches.
Employee Training: Educating employees about security best practices, such as recognizing phishing attempts and creating strong passwords.
Firewalls and Intrusion Detection Systems: Using these tools to monitor network traffic and detect suspicious activity.
Data Loss Prevention (DLP) Policies: Implementing DLP solutions to monitor and control the flow of data across networks, endpoints, and cloud services.

Incident Response Plan

We maintain a comprehensive incident response plan that outlines procedures for responding to data breaches and other security incidents. This plan includes:

Incident Detection and Analysis: Monitoring system logs and user activity to detect signs of unauthorized access or unusual behavior.
Containment, Eradication, and Recovery: Isolating compromised systems, eliminating the source of the breach, and restoring normal operations.
Post-Incident Review: Conducting a post-mortem analysis to identify the root causes, gaps, and opportunities for improvement.

Support for Affected Parties

We offer support and assistance to affected parties to help them mitigate potential harm and restore their trust. This may include:

Providing guidance on how to protect their identity, credit, or accounts.
Offering free credit monitoring or identity theft protection services.
Compensating for any losses or damages.
Providing contact details for further inquiries or complaints and responding promptly to any feedback or concerns.

Continuous Improvement

We continuously evaluate and improve our data breach response and notification process by:

Reviewing and updating our security policies and procedures.
Conducting regular security assessments and audits.
Implementing corrective or preventive measures.
Training our staff and hiring external experts as needed.

By adhering to these comprehensive measures, we aim to protect personal data, respond effectively to data breaches, and maintain the trust and confidence of our users.

User Responsibilities

Maintaining Account Security

Users are responsible for ensuring the security of their account credentials. This includes:

Creating Strong Passwords: Users should create passwords that are complex and unique, incorporating a mix of letters, numbers, and special characters. Avoid using easily guessable information such as birthdays or common words.
Regularly Updating Passwords: It is recommended that users change their passwords periodically to enhance security. This practice helps to mitigate the risk of unauthorized access.
Avoiding Password Reuse: Users should not reuse passwords across multiple sites or services. Each account should have a distinct password to prevent a breach in one service from compromising others.
Using Multi-Factor Authentication (MFA): Where available, users should enable MFA to add an extra layer of security to their accounts.

Protecting Personal Devices

Users should take steps to secure the devices they use to access our services. This includes:

Installing Security Software: Users should install and regularly update antivirus and anti-malware software to protect against threats.
Enabling Device Encryption: Where possible, users should enable encryption on their devices to protect data in case of loss or theft.
Keeping Software Updated: Users should ensure that their operating systems, browsers, and applications are kept up to date with the latest security patches and updates.
Using Secure Networks: Users should avoid accessing their accounts over unsecured public Wi-Fi networks. Instead, they should use secure, private networks or a Virtual Private Network (VPN).

Recognizing and Reporting Suspicious Activity

Users play a crucial role in identifying and reporting potential security threats. They should:

Be Vigilant for Phishing Attempts: Users should be cautious of unsolicited communications asking for personal information or login credentials. Verify the authenticity of such requests before responding.
Report Suspicious Activity: If users notice any unusual activity on their accounts, such as unauthorized transactions or changes to account settings, they should report it to us immediately.
Monitoring Account Activity: Regularly review account activity and statements to detect any unauthorized actions promptly.

Managing Privacy Settings

Users have control over their privacy settings and should:

Review and Adjust Privacy Settings: Regularly review and adjust privacy settings to ensure they align with personal preferences and security needs.
Understand Data Sharing Preferences: Be aware of and manage preferences regarding data sharing with third parties. Users can opt-out of certain data sharing practices if they choose.
Control Over Personal Information: Users should manage the visibility of their personal information and limit what is shared publicly.

Compliance with Terms of Service

Users must comply with our terms of service, which include:

Using Services Responsibly: Users should use our services in a manner that does not violate any laws or regulations and does not infringe on the rights of others.
Respecting Intellectual Property: Users should respect intellectual property rights and not engage in activities such as unauthorized copying or distribution of content.
Adhering to Community Guidelines: Users should follow any community guidelines or codes of conduct that govern the use of our services.

Consequences of Non-Compliance

Failure to fulfill these user obligations can result in several consequences, including but not limited to:

Account Suspension or Termination: Non-compliance with security practices, terms of service, or privacy settings may lead to the suspension or termination of user accounts to protect the integrity and security of our services.
Restricted Access: Users may face restricted access to certain features or services until compliance is achieved.
Legal Action: In severe cases, non-compliance may result in legal action to address any breaches of terms or misuse of services.

By adhering to these responsibilities, users can help protect their personal data and contribute to a secure and trustworthy environment. We are committed to supporting users in these efforts and providing the necessary tools and resources to manage their privacy effectively.

Contact Information

We value your feedback and are committed to addressing any questions or concerns you may have about our privacy practices. If you have any inquiries regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:

Email: support@lunartech.ai

Mail: 5900 Balcones Drive, STE 100 Austin, TX 78731

We strive to respond to all inquiries promptly and will work with you to resolve any concerns you may have about your privacy.

Data Subject Requests:

If you wish to exercise any of your rights regarding your personal data, as outlined in this Privacy Policy, please submit your request in writing through the contact information provided above. We will process your request in accordance with applicable data protection laws and will respond to you within a reasonable timeframe.

Please note that we may need to verify your identity before fulfilling your request to ensure the security of your personal data.